Related skills
react java aws postgresql ci/cd📋 Description
- Own complex escalated support issues across full stack.
- Investigate AWS issues including Aurora PostgreSQL, CloudWatch, Splunk.
- Collaborate with engineering to identify root causes and fixes.
- Support monitoring, alerting, and incident response for availability.
- Document findings and runbooks for the support team.
- Assist with release validation and post-deploy verification with engineering.
🎯 Requirements
- Hands-on Tier 3 or full-stack support in enterprise envs.
- Troubleshoot Java backend and React frontend apps.
- AWS environments with CloudWatch and Splunk experience.
- Familiarity with PostgreSQL and data issues.
- Understand CI/CD pipelines and deployments impact.
- Experience supporting federal/compliance-driven environments a plus.
- Thrive in a remote, Agile team with eng/ops.
- Clear communicator, document incidents and resolutions.
- Perform other related duties as assigned.
🎁 Benefits
- Fully remote
- Tech & Education Stipend
- Comprehensive Benefits Package
- Company Match 401(k) plan
- Flexible PTO, Paid Holidays
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