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github bigquery redshift snowflake sql📋 Description
- Provide virtual technical support to Fivetran customers and partners.
- Collaborate with customers and stakeholders for timely issue resolution.
- Investigate and troubleshoot technical issues using logs and tools.
- Work with Fivetran’s Dev team to identify and resolve bugs.
- Become a Subject Matter Expert on Fivetran API Connectors.
- Document known solutions in the knowledge base and share across the team.
🎯 Requirements
- 2+ years of relevant professional experience
- Strong customer advocacy via email and on video calls
- Troubleshoot APIs: make requests, read responses, docs
- Basic networking (TCP/IP) and GitHub/PRs
- SQL and NoSQL databases experience
- Data warehouse infrastructure knowledge: Snowflake, Databricks, BigQuery, Redshift
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO, sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and team-building activities
- Access to mental health support platform
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