Conduct phone calls and emails to schools to facilitate timely renewals.
Generate quotes, process orders, and manage invoicing.
Discuss billing timing, addresses, and due dates with customers.
Assist customers with basic troubleshooting and account inquiries.
Use Google Sheets and Salesforce or Excel to track interactions and billing cycles.

🎯 Requirements

1+ year of customer service or billing with a US-based company
Proficiency in Google Docs and Spreadsheets; Salesforce/Excel a plus
Exceptional organizational and communication skills
Written and verbal English fluency
Experience working US-based hours (PHL night shift)
Hours: Full-time, Mon–Fri, 8 AM–5 PM ET

🎁 Benefits

Remote role in the Philippines
Must use personal computer (Mac or PC)
Contract position; not eligible for company benefits

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