Related skills
intercom macros generative ai sops whatsapp📋 Description
- Provide warm, high-quality support via WhatsApp and email
- Surface product insights from real customer conversations
- Build and document clear support workflows and templates
- Use AI tools to improve speed, clarity, and consistency
- Spot repetitive work and propose automation solutions
- Continuously improve systems as support volume grows
🎯 Requirements
- Strong written communication with warm, professional tone
- Experience in customer support, community management, ops, or similar
- Experience turning feedback into structured product/ops improvements
- Strong AI fluency and ability to apply AI tools to workflows
- Experience using Intercom
- Startup experience or thriving in a fast-paced env
🎁 Benefits
- Dive deep into the rapidly evolving world of AI and interactive learning
- Do meaningful work supporting child development
- Be part of a fast-growing and tight-knit team
- Help shape how customer support is built for a new product from the ground up
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!