Related skills
networking customer service software starlink📋 Description
- Triage and resolve customer issues across channels.
- Provide technical support using hardware, software, and network skills.
- Surface product and training issues using data and feedback.
- Collaborate with teams to improve troubleshooting workflows.
- Create and maintain internal knowledge base and help center.
🎯 Requirements
- High school diploma or equivalency.
- 1+ years front-line customer support experience.
- Fluent in English and Ukrainian.
- Willingness to flex weekend and night shifts as needed.
- Technical aptitude: networking, hardware, software.
- Start-up or fast-paced environment experience.
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