Customer Support Associate

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

ms office financial services data entry client-facing sla

๐Ÿ“‹ Description

  • Provide internal support to sales/operations; liaison to clients.
  • Handle administration of client transactions; pre/post-sales support.
  • Update ECM with accurate case details; track actions.
  • Support daily banking and related admin tasks.
  • Communicate with clients and internal teams within SLAs.
  • Bridge between Sales, Client and Operations.

๐ŸŽฏ Requirements

  • Client-facing experience; professional telephone manner.
  • Experience in high-volume service delivery; able to meet deadlines.
  • Experience in Financial Services (desirable).
  • Data entry familiarity and MS Office proficiency.
  • Strong accuracy, attention to detail; self-motivated.
  • Team player with relationship-building skills.
  • Ability to identify efficiency improvements; handle objections.

๐ŸŽ Benefits

  • Market competitive monthly gross salary starts at 2,100 EUR.
  • Great career growth opportunities in a global organization.
  • A flexible approach to work (6-10 days per month in the office).
  • Generous insurance (health, disability, life).
  • Paid holidays, time-off, and leave policies for life events.
  • Work from abroad 60 days per year.
  • Paid volunteering opportunities (5 days per year).
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