Related skills
customer support cross-functional collaboration spanish english portuguese📋 Description
- Provide outstanding customer experience to Manychat users.
- Analyze and respond to queries via ticketing system.
- Become a power user of our product to delight customers.
- Escalate cases effectively when needed.
- Share feature requests and effective workarounds within the Support team.
- Attend regular team meetings to discuss projects and product features.
🎯 Requirements
- 2+ years in a customer-facing role.
- Fluency in English and either Spanish or Portuguese.
- Troubleshooting and clear written communication.
- Team-first mentality with strong teammate support.
- Thrives in fast-paced environments and learns quickly.
- Collaborates cross-functionally to turn customer needs into product feedback.
🎁 Benefits
- Annual professional development reimbursement for courses and tickets.
- Comprehensive medical, dental, and vision coverage for you and dependents.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!