📋 Description
- Provide frontline support to Paymentology customers
- Troubleshoot payments platform issues in real time
- Collaborate with global teams to resolve issues
- Help customers launch Mastercard/Visa cards in 60+ countries
- Maintain accurate case records and follow up
- Escalate complex problems to specialists as needed
🎯 Requirements
- Prior experience in customer support
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, global environment
- Familiarity with the payments industry is a plus
- Detail-oriented with strong organizational skills
🎁 Benefits
- Diverse, global team
- Equal opportunity employer
- Global mission to advance payments
- Transparent recruitment process
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