Customer Support Advocate (Portuguese Speaking)

Added
less than a minute ago
Type
Full time
Salary
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Related skills

customer service problem solving english portuguese empathy

๐Ÿ“‹ Description

  • Deliver exceptional support for Clients, Taskers, and Partners.
  • Maintain a customer-centric approach with urgency and care.
  • Use data-driven insights to improve the customer experience.
  • Own customer concerns and drive proactive resolutions.
  • Collaborate cross-functionally to enhance service quality.

๐ŸŽฏ Requirements

  • 1 year minimum in customer service.
  • Strong problem-solving to resolve complex issues.
  • Ownership and disciplined curiosity; proactive resolutions.
  • Empathetic written and verbal communication.
  • Detail-oriented with commitment to great service.
  • Fluency in English required.

๐ŸŽ Benefits

  • Hybrid company with regular in-person connections.
  • Diverse, supportive culture and leadership.
  • Global benefits vary by country (health, time off, stipends, discounts).
  • IKEA discounts, wellness stipends, and education support.
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