Customer Success: Training Specialist - German Speaking

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm saas onboarding stakeholder engagement training

πŸ“‹ Description

  • Partner with Account Managers to align training with customer goals and risks.
  • Lead enablement sessions for champions and end users to drive adoption.
  • Deliver workflow-based enablement linking Cognism to customer KPIs.
  • Engaging facilitator who influences stakeholders at all levels.
  • Collaborative partner in a pod-style support model with cross-functional teams.
  • Adaptable in a fast-moving, scale-up environment.

🎯 Requirements

  • Minimum 2 years in onboarding, training, enablement, or customer-facing SaaS roles.
  • Proven SaaS Enablement or Customer Success experience.
  • Fluent in German and English; strong communication.
  • Excellent verbal and written communication and presentation skills.
  • Diagnose training needs, design targeted interventions, and manage multiple engagements.
  • Comfortable working in a pod-style, cross-functional team.

🎁 Benefits

  • Inclusive, diverse, supportive workplace.
  • Values-driven culture focused on outcomes and customers.
  • Opportunities for growth in a high-growth SaaS company.
  • Collaborative, globally connected teams.
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