Related skills
account management data analysis customer success saas project management📋 Description
- Own post-sale relationship for a defined portfolio; focus on retention.
- Plan, execute and manage project plans on time and budget.
- Collaborate with clients and internal teams to ensure measurable outcomes.
- Lead executive reviews to demonstrate value and align on priorities.
- Drive adoption and value realization; identify gaps and best practices.
- Monitor customer health and engagement signals to mitigate risk.
🎯 Requirements
- Bachelor’s Degree and/or relevant work experience.
- 7+ years in Customer Success, Account Management, Consulting, or related SaaS/tech.
- Proven portfolio management for retention and growth.
- Strong executive presence; ability to influence senior stakeholders.
- Develop account strategies aligned to business outcomes.
- Experience conducting business reviews and presenting to leadership.
🎁 Benefits
- Medical, Dental, Vision, Life Insurance included.
- 401K with employer match and Lifestyle Spending Account.
- Flexible time off and holidays.
- Equal Opportunity Employer; diversity and inclusion.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!