Related skills
forecasting data analysis stakeholder management strategic planning dashboards📋 Description
- Own the Customer Success operating cadence.
- Lead CS cadence with Sales, Product, and execs.
- Convene reviews; surface insights on spend, utilization, retention.
- Drive utilization, adoption, and retention.
- Partner with CS, Sales, Product on spend and AI metrics.
- Build analyses, dashboards, KPI frameworks, forecasts.
🎯 Requirements
- 5+ years in high-growth tech, CS Ops or RevOps.
- Investment banking/strategy consulting exp preferred.
- Strong analytical and problem-solving; turn data into insights.
- High energy, ownership, comfort with ambiguity.
- Proactive builder mindset; independently identify problems and drive solutions.
- Bachelor's degree.
🎁 Benefits
- Equity – ownership in the company.
- Competitive salary based on experience.
- Health, vision, and dental insurance.
- 401K retirement match.
- Hybrid work policy: four days in office, WFH on Wednesdays.
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