Related skills
security network pki automation certificate lifecycle management📋 Description
- Onboarding: partner with Sales to transition to Customer Success
- Set Go-live KPIs and success criteria with customers
- Align Product/Onboarding/Services to Go-live success
- Ensure quick onboarding with the Onboarding team
- Drive adoption and value via QBRs and workshops
- Demo the product and coach customers to outcomes
🎯 Requirements
- Customer-facing experience in CS/solutioning/PM with a technical background
- Enterprise accounts experience in NA/Europe
- Strong advocacy/escalation skills with ability to influence
- Knowledge of Network, PKI, Automation, Security concepts
- Willingness to learn and teach the product to customers
- Excellent communication skills, both oral and written
🎁 Benefits
- Flexible remote work and hours
- Health, wellness policies and savings/investment schemes
- Time off, sabbatical eligibility, and L&D opportunities
- Global team with cross-time-zone collaboration
- Equal Employment Opportunity employer
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