Customer Success Specialist (Starlink)

Added
2 hours ago
Type
Full time
Salary
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πŸ“‹ Description

  • Identifies region-specific requirements to optimize customer experience.
  • Ensures regulatory compliance for customer service in markets.
  • Coordinates across sales, marketing, logistics, finance, regulatory, CS.
  • Monitors country launch schedule; acts as primary CS contact.
  • Shapes scalability plans with Starlink Ops for future state.
  • Owns growth initiatives and reports status to leadership.

🎯 Requirements

  • Bachelor's degree or 4+ years in related ops/consulting.
  • 2+ years in PM or process improvement in related ops.
  • Willing to travel up to 50%.
  • Willing to work extended hours/weekends as needed.

🎁 Benefits

  • Stock options and potential discretionary bonuses.
  • Comprehensive medical, vision, dental coverage.
  • 401(k) retirement plan.
  • Paid vacation and holidays; paid sick leave per policy.
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