Customer Success Specialist- Restaurants

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

campaigns account management data analysis customer success onboarding

๐Ÿ“‹ Description

  • Manage 100โ€“120 restaurant partners, supporting performance and growth
  • Lead onboarding for new partners (โ‰ˆ20% of role) with 6-week go-live
  • Ensure smooth venue setup: menu optimization and readiness
  • Drive growth via menu optimization, campaigns, and tools (e.g. Wolt+)
  • Use data to identify opportunities for partners
  • Collaborate with team and cross-functional stakeholders to support partner success

๐ŸŽฏ Requirements

  • 1-3 years in account management, customer success, sales, or related field
  • Restaurant industry experience is a plus
  • Strong communication and relationship-building with a customer-facing mindset
  • Sales-oriented with the ability to identify growth opportunities
  • Comfortable working with data and numbers
  • Fluent in Hebrew with good English proficiency

๐ŸŽ Benefits

  • Fast-paced, collaborative team on growth-focused restaurant business
  • Hands-on experience managing a large and diverse portfolio
  • Direct impact on partners' growth
  • Develop commercial, analytical, and relationship skills
  • Growth potential into more advanced business or account management roles
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