Related skills
crm analytics salesforce french saas📋 Description
- Lead engagement sessions linking goals to measurable learning outcomes.
- Use analytics and usage patterns to surface risks and opportunities.
- Partner with Sales, Renewals, Support to resolve issues and drive revenue.
- Manage CTAs, tickets, and maintain accurate documentation.
- Translate customer feedback into Product insights for improvements.
- Help refine and scale the pooled model by testing processes and sharing observations.
🎯 Requirements
- 1-2 years in B2B SaaS CS, account mgmt, consulting or sales.
- Language fluency in French.
- Strong analytical, data-driven mindset with metrics to spot trends and risks.
- Comfortable with CRM/CS platforms (Salesforce, Gainsight, Zendesk).
- Excellent written and verbal communication; adaptable to audiences.
- Strong organizational habits and data hygiene.
🎁 Benefits
- Full access to Udemy courses and a monthly UDay.
- Budget for learning and AI experimentation.
- Own your work and lead initiatives.
- Collaborative culture with room to shape processes and impact.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!