Related skills
salesforce tableau renewal management data streaming cloud-native software📋 Description
- Drive account health and usage; monitor SMB territory and adoption.
- Lead the renewal lifecycle: forecast, risk, and renewal execution.
- Act as trusted advisor; map goals to Confluent features and ROI.
- Identify churn risk early and coordinate remediation with stakeholders.
- Collaborate with Sales, Solutions Eng., and Ops to surface expansion.
- Collect and synthesize customer feedback to drive product improvements.
🎯 Requirements
- 3–5+ years in CS or Account Management with SMB/Longtail accounts.
- Contract negotiations experience and renewal outcomes.
- Fluency in Salesforce and Tableau for health analytics & forecasting.
- Ability to quickly learn data streaming and cloud-native software.
- Strong communication and stakeholder relationship management.
- Growth mindset; autonomous, empathetic in a digital world.
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