Customer Success Specialist

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

excel budget management dsp ams amazon

📋 Description

  • Manage Customer's advertising spend to approved budgets
  • Maximize customers ad performance by following CIQ best practices and leveraging CIQ tools
  • Adjust advertising campaigns to meet Join Success Plan KPI
  • Collaborate with Engineering and platform team for product improvements
  • Communicate and collaborate closely with account CSM
  • Perform deep-dive analysis on customer advertising performance and recommend appropriate adjustments

🎯 Requirements

  • Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
  • 2+ total years of professional work experience
  • 1+ years experience in running media and advertising engagement with customers in a consulting/agency role
  • Experience managing e-commerce marketing budgets (Amazon, Walmart, Kroger, Instacart) for large enterprise brands
  • Experience managing Amazon search (AMS) and display (DSP) marketing budgets in the multi-million dollar range
  • Well versed in Bid and Budget management, content optimization, and promotion planning
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