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crm salesforce chatgpt microsoft office ai tools📋 Description
- Handle inbound inquiries and cases for UK/Australia SMB & Mid-Market.
- Follow defined playbooks to execute CS tasks.
- Triage and resolve issues; escalate as needed.
- Support adoption and value realization with follow-ups.
- Maintain Salesforce records and use CRM tools.
- Use Office Suite and AI tools to work efficiently.
🎯 Requirements
- Relevant experience in customer success or support roles.
- 1–2 years in customer-facing or operations roles.
- Basic Salesforce CRM and MS Office proficiency; AI tools a plus.
- Reliable execution: follow plans and meet deadlines.
- Align with Axon’s mission and values.
🎁 Benefits
- Join a mission-driven company focused on Protect Life.
- Diverse and inclusive team committed to equity.
- Accommodation available for applicants with disabilities.
- Axon values candor, care, and teamwork.
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