Related skills
data analysis salesforce tableau education technology gainsight📋 Description
- Drive teacher activation and engagement with Newsela products.
- Partner with CSMs to identify usage gaps and close them.
- Support adoption campaigns and events to boost product use.
- Lead curriculum alignment with standards and pacing.
- Develop resources and mappings for classroom relevance.
- Collaborate with teams to scale curriculum alignment.
🎯 Requirements
- 1+ years in customer success, education, curriculum, operations, or related role.
- Strong communication and relationship-building skills across teams.
- Ownership mindset; accountable for outcomes.
- Adaptive and flexible in a fast-changing environment.
- Able to manage multiple priorities with attention to detail.
- Experience with data and CRM tools (Tableau, Salesforce, Gainsight).
🎁 Benefits
- Health & Wellness benefits with employer contributions and HSA.
- Work From Home: fully remote; monthly tech stipend.
- Family-friendly benefits including parental leave and fertility support.
- Financial wellbeing: 401(k) with employer match.
- Time Off: Flexible PTO plus holidays and winter break.
- Professional development: annual learning allowance.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!