Customer Success & Solution Engineering

Added
24 days ago
Type
Full time
Salary
Salary not provided

Related skills

devops saas kubernetes microservices ci/cd

📋 Description

  • Coach customers across their lifecycle to ensure outcomes.
  • Inspire customers to adopt an AI/API vision with Kong.
  • Co-define adoption plans and post-sales engagement.
  • Work with Sales and Product to maximise value for customers.
  • Help innovate tooling and processes to improve team efficiency.
  • Become an SME on Kong products and technologies.

🎯 Requirements

  • Builder’s mentality to solve complex problems for Kong customers.
  • Manage a portfolio of commercial customers with automated engagement.
  • Passion and determination for Kong’s technology and growth.
  • Self-starter with strong organizational skills to drive outcomes.
  • Solid understanding of Cloud Native tech (Containers, Kubernetes, Microservices) and APIM.
  • Understand DevOps, CI/CD and Cloud Computing IaaS.
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