Related skills
payments account management fintech stakeholder management web3📋 Description
- Develop deep understanding of each customer's org, culture, and needs
- Develop strategic account plans, manage renewals, upsell and cross-sell
- Lead all customer-facing delivery with Ripple CP team
- Be the voice of customers; share feedback across Ripple
- Drive collaboration across cross-functional teams and customers
🎯 Requirements
- 10+ years with enterprise customers adopting new tech
- FinTech, Web3 or startup/disruptor exp preferred
- Native Portuguese or Spanish, or fluency in both
- Knowledge of payments or custody industry preferred
- Strong multi-stakeholder management in complex environments
- Experience launching modern B2B solutions with innovative tech
🎁 Benefits
- R&R days to rest and recharge
- Wellness reimbursement and weekly onsite/virtual programs
- Generous vacation policy; take time off when you need it
- Parental leave policies and family planning benefits
- Catered lunches and fully stocked kitchens with snacks
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