Related skills
crm hubspot excel zendesk๐ Description
- Facilitate communication between Customer Success and Support for plans
- Generate quotes for Support Plans and renewals
- Follow up on renewals via email and phone
- Coordinate with internal teams to access resources for customers
- Guide new customers through onboarding
- Maintain accurate CRM records and tickets
๐ฏ Requirements
- Bachelor's degree in business/admin/marketing/communications preferred
- 1-2 years in customer service, sales, or customer-facing role
- Experience with CRM systems, Zendesk and/or HubSpot preferred
- Familiarity with Microsoft Excel
- Strong interpersonal skills and ability to build rapport
- Problem-solving and proactive attitude
๐ Benefits
- 100% Employee Covered Health Care
- Paid Time Off
- 401k with Match
- World-Class Headquarters on-site perks
- Adjacent Nature Reserve with views
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