Customer Success Program Manager – ISSO Services

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

siem vulnerability scanning vulnerability management fedramp grc

📋 Description

  • Oversee GRC Shared Services portfolio for interdepartmental and federal agencies.
  • Manage admin, governance, growth, adoption, financials, and cost models.
  • Provide program strategy and lead customer relationships.
  • Interpret technical requirements and resolve issues with stakeholders.
  • Lead quality mgmt of deliverables and ensure SLAs are met.
  • Plan capacity and resource utilization across teams.

🎯 Requirements

  • 1 year managing cybersecurity service delivery in an as-a-service model (SOCaaS, GRCaaS).
  • 10+ years GRC experience (ISSO/ISSE/ISSM, SCA).
  • 2+ years JCAM; 2+ active certs (PMP, CISSP, CISM).
  • Bachelor's degree or 4+ related years; active TS with SCI eligibility.
  • Familiar with FISMA, NIST 800-53, RMF, FedRAMP.
  • Exceptional interpersonal skills; able to engage CIO/CISO levels; fluent English.

🎁 Benefits

  • Generous cost sharing for employee medical insurance.
  • 100% company paid dental insurance.
  • 100% company paid long/short-term disability.
  • 100% company paid vision insurance.
  • 401k with generous match and immediate vesting.
  • Paid leave and holidays; tuition reimbursement; life and AD&D.
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