Customer Success Partner, Agency

📋 Description

• Serve as primary strategic partner for complex agency organizations.
• Advise agencies on scaling influencer programs across clients.
• Build deep, multi-threaded stakeholder relationships across teams.
• Drive strategic reviews, maturity assessments, and growth planning.
• Partner with Insights to deliver off-platform analysis and benchmarks.
• Maintain account docs to support proactive management.

🎯 Requirements

• Passionate about influencer marketing and creator content.
• 3+ years in strategic, customer-facing roles.
• Experience with marketing agencies, multi-client/global.
• Skilled at executive conversations translating objectives.
• Proficient in Salesforce, GSuite, Zoom, Slack, Notion, Jira.
• Highly organized, proactive and growth-minded.

🎁 Benefits

• Talented, collaborative teammates.
• Learning platform for training and growth.
• Surprise meal stipends for work-from-home days.
• Work-life harmony: 15 days vacation and holidays.
• Whole Health: medical, dental, vision, life insurance.
• 401k (USA) plan to help you save.
• Work-from-home stipend for setup.