Related skills
salesforce project management jira zendesk opera📋 Description
- Administrative management of Global Account paperwork and amendments.
- Collaborate with Billing and Sales to resolve disputes and credits.
- Produce and audit recurring performance reports for CSMs.
- Participate in daily APAC CS stand-ups for alignment.
- Lead implementation of contracted Revinate products for APAC.
- Coordinate with customers and internal teams to ensure timely integrations.
🎯 Requirements
- 1–3 years SaaS exp in CS/Support/Operations.
- Process-driven; thrives in high-velocity work.
- Strong written and verbal communication; APAC aware.
- Tech-savvy; familiar with Salesforce, Zendesk, Jira.
- Detail-oriented; proactive follow-up.
- Hospitality systems (OPERA, roomMaster) a plus.
🎁 Benefits
- Tools & Tech: Hardware and training to become a product expert.
- Culture: Learning and development within a high-performing team.
- Meaningful Work: Impact hospitality by supporting top brands.
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