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hubspot gainsight metabase churnzero nps📋 Description
- Design and implement automated Segment D journey with HubSpot and CS tools
- Build scalable HubSpot workflows, sequences, and lifecycle triggers
- Develop automated value communications (threat alerts, security pulse summaries)
- Own HubSpot config for Segment D: workflows, sequences, templates, dashboards
- Collaborate with Velaris to set up health scores and lifecycle stages
- Integrate data flows between HubSpot, Velaris, and Metabase
🎯 Requirements
- 3+ years in CS Operations, Revenue Operations, or Marketing Automation (B2B SaaS)
- Hands-on HubSpot: workflows, sequences, properties, CRM hygiene
- Strong process design for scalable customer journeys
- Experience with CS platforms (Velaris, Gainsight, ChurnZero) or quick learner
- Analytical mindset with dashboards and data-driven decisions
- Strong written English for customer emails and internal docs
🎁 Benefits
- High-growth, mission-driven environment at European cybersecurity
- Greenfield role with real impact
- Collaborative team focused on operational excellence and improvement
- Competitive compensation with standard benefits package
- Based in The Hague (hybrid), with flexibility for remote work
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