Customer Success Operations Analyst

Added
19 days ago
Type
Full time
Salary
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Related skills

reporting data analytics ai dashboards automation

πŸ“‹ Description

  • Build scalable reporting, dashboards, and forecasting for CS visibility.
  • Ensure CS data integrity; align with Data Engineering standards.
  • Turn customer, product, and revenue data into actionable insights.
  • Partner cross-functionally to shape health scores, automations.
  • Leverage AI and automation to scale outreach and cut manual work.
  • Design AI-powered and agent-based workflows for CS portfolios.

🎯 Requirements

  • Data-driven, systems-minded, highly analytical.
  • Experience partnering with Data Engineering and CS Ops.
  • Ability to translate insights into actions and programs.
  • Comfort with AI tools, automation, and dashboards.

🎁 Benefits

  • Professional development opportunities.
  • Health insurance and 401(k) matching.
  • Paid time off and competitive compensation.
  • Stock options/ISOs and remote-friendly culture.
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