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b2b saas account management data analysis analytics customer success📋 Description
- Build long-term relationships with clients
- Act as trusted advisor and industry expert
- Guard Bloomreach's Engagement Pillar and client interests
- Ensure CDP Pillar delivers value at every touchpoint
- Educate clients on best practices and align with goals
- Drive a win-win cooperation for both sides
🎯 Requirements
- 2-3 years B2B SaaS in online retail analytics
- Deep understanding of e-commerce and marketing trends
- Experience leading teams/projects in B2B
- Familiar with analytics, BI, marketing automation, data science
- Ability to interpret KPIs and business metrics
- Native English; basic marketing cloud tech
🎁 Benefits
- Flexible hours; remote-first culture
- Virtual-first with hubs across 3 continents
- 5 values and 10 underlying behaviors in processes
- 5 paid volunteer days per year
- RSUs/stock options; performance bonus; referral up to $3k
- $1,500 annual education budget
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