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data analytics saas change management stakeholder management ai📋 Description
- Driving AI-first adoption and value realization across large customers.
- Executive relationship management with C-Suite stakeholders.
- Strategic success planning: architect AI adoption roadmaps and success plans.
- Lifecycle execution & enablement: end-to-end journey, change management, governance.
- Commercial strategy and growth: align with Sales for renewals and expansion.
- Advocacy and scaling: build CoEs and champion networks for case studies.
🎯 Requirements
- 10+ years in professional roles; 6+ years driving retention/expansion in SaaS CS or AM.
- Strategic leader translating AI/work management into business value.
- Executive leadership & strategic impact; manage Fortune 500 accounts.
- Account management & value realization across high-value portfolios.
- Operational excellence & innovation: advise on AI-enabled SaaS and automation.
- Thrives in ambiguity; bias toward action; customer-centric advocate.
🎁 Benefits
- Mental health, wellness & fitness benefits.
- Career coaching & support.
- Inclusive family building benefits.
- Long-term savings or retirement plans.
- In-office culinary options to cater to your dietary preferences.
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