Customer Success Manager - Tel Aviv

Added
20 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm relationship management onboarding contract negotiation renewal management

๐Ÿ“‹ Description

  • Partner with the sales team to ensure smooth onboarding and transition
  • Proactively build relationships to create mutual trust
  • Lead full sales cycle for growth opportunities in existing accounts
  • Act as advisor to customers to ensure they're leveraging the Datadog solution effectively
  • Monitor usage trends to uncover renewal risks and promote adoption
  • Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

๐ŸŽฏ Requirements

  • Strong communicator with attention to detail
  • Relationship-building mindset for long-term impact
  • Motivated by visible impact and growth opportunities
  • Customer-minded, focused on delivering value
  • Thrives in evolving, solution-focused environments
  • Experience negotiating contracts and pricing for upsell/cross-sell

๐ŸŽ Benefits

  • Best-in-breed onboarding
  • MEDDIC and Command of the Message training
  • Inclusive culture and Community Guilds
  • Mentor and buddy program for networking
  • Continuous development and career pathing
  • Stock RSU and ESPP programs
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