๐ Description
- Manage post-sale success for KnowBe4 customers in Brazil.
- Drive adoption of HRM+ platform and training programs.
- Deliver personalized security training to reduce human risk.
- Collaborate with cross-functional teams to renew and grow accounts.
- Address customer needs and provide proactive risk intelligence.
- Help customers defend against AI-powered threats and deepfakes.
๐ฏ Requirements
- Experience in Customer Success or account management
- Strong communication and relationship skills
- Translate security risk into business value
- Familiarity with enterprise software and training programs
- Based in Brazil or willing to relocate to Sรฃo Paulo
- Fluent in English and Portuguese
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