Customer Success Manager (Tech Touch) (Position located in Brazil)

Added
5 days ago
Type
Full time
Salary
Salary not provided

๐Ÿ“‹ Description

  • Manage post-sale success for KnowBe4 customers in Brazil.
  • Drive adoption of HRM+ platform and training programs.
  • Deliver personalized security training to reduce human risk.
  • Collaborate with cross-functional teams to renew and grow accounts.
  • Address customer needs and provide proactive risk intelligence.
  • Help customers defend against AI-powered threats and deepfakes.

๐ŸŽฏ Requirements

  • Experience in Customer Success or account management
  • Strong communication and relationship skills
  • Translate security risk into business value
  • Familiarity with enterprise software and training programs
  • Based in Brazil or willing to relocate to Sรฃo Paulo
  • Fluent in English and Portuguese
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