Related skills
ecommerce google ads pinterest meta tiktok📋 Description
- Manage and nurture your customer accounts with online marketing expertise
- Collaborate with customers to refine strategy and resolve advertiser issues
- Own and grow your book of business; develop vertical expertise (e-commerce, travel, etc)
- Develop knowledge of Smartly.io tools and paid social advertising to solve problems
- Build strong relationships with Meta, Pinterest, Snapchat, TikTok
- Collaborate with customers, CS team and product for fast feedback loop
🎯 Requirements
- Possess 3+ years of paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google)
- Experience in a customer success or similar customer-facing function
- Proactive problem-solver with a positive attitude to help customers reach goals
- Comfortable addressing technical challenges and collaborating with technical teams
- Results-driven with bias for action and collaboration
- Explain complex concepts clearly and translate data into insights
- Strong spoken and written English; able to engage diverse audiences
- Hybrid from London office 3 days a week (more if you like)
- Able and willing to travel for meetings and events
- Previous knowledge of Smartly or similar players is a plus
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