Customer Success Manager- Standard

📋 Description

• Build client loyalty and success through product adoption for Standard accounts.
• Develop a year-round touchpoint strategy to ensure value from Energage products.
• Act as voice of the customer to drive product/process changes.
• Provide insights on features and troubleshooting Energage tools.

🎯 Requirements

• Articulate customer requirements; be the internal voice.
• Solve business problems using the Energage platform.
• Strong multi-tasking across varied responsibilities.
• Excellent written, verbal, and presentation skills.
• Consultative approach; build rapport with internal teams.
• Maintain accurate Salesforce records.

🎁 Benefits

• PTO with holidays, sick time, vacation, and floating holidays.
• Remote work.
• Company pays a portion of health care premium.
• 401(k) participation option.
• Training and education opportunities.
• Professional development; access to a third party coach.