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customer success contract negotiation spanish upsell cross-sell📋 Description
- Partner with the sales team to ensure smooth onboarding.
- Proactively build relationships with customers to create trust
- Carry out the full sales cycle for growth opportunities in existing accounts
- Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
- Monitor usage trends to identify renewal risks and promote greater adoption
- Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)
🎯 Requirements
- Fluency in Spanish
- Strong communication and attention to detail
- Experience in Spain/Iberia markets
- Relationship-focused, long-term mindset
- Motivated to make a visible impact
- Negotiating contracts and pricing objections for upsell/cross-sell
🎁 Benefits
- Best-in-breed onboarding
- MEDDIC and Command of the Message training
- Inclusive culture and Community Guilds
- Mentor and buddy program for networking
- Ongoing professional development and career pathing
- RSU equity and ESPP
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