Customer Success Manager - Spanish

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success contract negotiation spanish upsell cross-sell

📋 Description

  • Partner with the sales team to ensure smooth onboarding.
  • Proactively build relationships with customers to create trust
  • Carry out the full sales cycle for growth opportunities in existing accounts
  • Act as advisor to customers to ensure they’re leveraging the Datadog solution effectively
  • Monitor usage trends to identify renewal risks and promote greater adoption
  • Collaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

🎯 Requirements

  • Fluency in Spanish
  • Strong communication and attention to detail
  • Experience in Spain/Iberia markets
  • Relationship-focused, long-term mindset
  • Motivated to make a visible impact
  • Negotiating contracts and pricing objections for upsell/cross-sell

🎁 Benefits

  • Best-in-breed onboarding
  • MEDDIC and Command of the Message training
  • Inclusive culture and Community Guilds
  • Mentor and buddy program for networking
  • Ongoing professional development and career pathing
  • RSU equity and ESPP
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