Customer Success Manager, Southern Europe

Added
1 hour ago
Type
Full time
Salary
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Related skills

ai apis ml claude code claude api

πŸ“‹ Description

  • Build strategic relationships with key EMEA customer decision makers.
  • Become an expert in Claude products: API, Claude for Enterprise, Claude Code.
  • Proactively drive usage planning using customer knowledge and regional nuances.
  • Monitor usage patterns and identify optimization opportunities.
  • Share Claude product roadmap with customers; engage Product PMs.
  • Quantify customer value with ROI and impact metrics.

🎯 Requirements

  • 6+ years in customer-facing roles (CS, Consulting, etc.).
  • Experience with consumption- and seat-based models and growth metrics.
  • Technical fluency in AI/ML concepts, APIs, and software implementation.
  • Experience presenting and demonstrating technical products to diverse audiences.
  • Strategic mindset for growth opportunities and expansion plans.
  • Cross-functional collaborator who advocates for the customer.

🎁 Benefits

  • Competitive compensation and benefits.
  • Optional equity donation matching.
  • Generous vacation and parental leave.
  • Flexible working hours.
  • Office in Paris, France.
  • Visa sponsorship available.

πŸ›ƒ Visa sponsorship

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