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crm forecasting salesforce saas renewal📋 Description
- Own the Renewal & Growth Cycle for SMB customers.
- Lead renewal process: forecasting, negotiation, closing.
- Drive Adoption and value realization with onboarding.
- Establish proactive engagement cadence (reviews, workshops).
- Monitor account health and mitigate churn.
- Collaborate with Sales, Product and Support.
🎯 Requirements
- 2+ years in a SaaS customer-facing role (CSM/AM/Sales).
- Proven success meeting retention and revenue targets.
- Deep understanding of SaaS renewal management and value-based selling.
- Experience with Salesforce and CS platforms.
- Ability to analyze usage data to guide engagements.
- Strong cross-functional collaboration and CRM hygiene.
🎁 Benefits
- Hybrid work model: 3 days in office, 2 remote.
- Prague office with snacks, drinks, lunches.
- Equity and ownership opportunities.
- Regular team events and birthday celebrations.
- Career growth via coaching and learning programs.
- Modern hardware: MacBook Pro M3, dual monitors.
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