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ppc account management data analysis customer success seo📋 Description
- Primary contact for all users; identify pain points and define success.
- Onboard, train, boost engagement, and evangelize Similarweb offerings.
- Act as trusted advisor; provide guidance and support.
- Manage long-term relationships; drive renewals.
- Identify churn risks; implement proactive retention measures.
- Drive adoption via data-driven insights to reach business goals.
🎯 Requirements
- Solid understanding and experience in digital marketing
- 2+ years client-facing customer success in SaaS
- 2+ years analytical/consultative digital marketing (SEO, PPC)
- Strong relationship-building skills for client trust
- Analytical mindset with ability to identify solutions quickly
- Native level Japanese; willingness to use English
🎁 Benefits
- Hybrid work model with home-office flexibility
- Competitive compensation and benefits
- Regular team outings and happy hours
- Career growth via coaching and learning programs
- Diversity and inclusion commitment
- Open culture for ideas and initiative
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