Customer Success Manager (SMB)

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce google docs microsoft excel microsoft word

๐Ÿ“‹ Description

  • Forge relationships with new customers and execs; understand objectives
  • Use a consultative approach to plan and achieve objectives
  • Leverage KnowBe4 assessments
  • Manage onboarding: config, training, phishing campaigns
  • Monitor usage, adoption, health metrics
  • Drive renewal and cross-sell to maximize value

๐ŸŽฏ Requirements

  • Associate degree or equivalent; preferred
  • Familiar with IT Security concepts
  • Experience with Salesforce or CRM
  • Proficient in Excel and Word
  • Experience with Gmail and Google Docs
  • Fluent in German

๐ŸŽ Benefits

  • Monthly sales bonuses
  • Adoption and tuition/certification reimbursement
  • Certification completion bonuses
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs โ†’