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cybersecurity ai security awareness security training human risk management📋 Description
- Own SMB customer relationships in South Africa
- Drive product adoption and customer success metrics
- Collaborate with Security Awareness training teams
- Proactively identify risks and renewal opportunities
- Communicate value and ROI to clients
- Escalate issues to cross-functional teams when needed
🎯 Requirements
- Experience in customer success or account management
- Strong communication and relationship-building
- Proven ability to manage SMB accounts and renewals
- Cybersecurity awareness and risk management knowledge (a plus)
- Problem-solving and cross-functional collaboration
- Fluency in English; local SA knowledge a plus
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