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data analysis customer success saas renewals revenue management📋 Description
- Manage a portfolio of 300-350 accounts
- Analyze reports to make pricing recommendations
- Assist partners with revenue strategy via email and Zoom
- Secure annual renewals and upsell opportunities
- Monitor revenue health and risk across accounts
- Provide best practices and proactive onboarding
🎯 Requirements
- 2+ years in customer success
- Experience supporting US customers in US time zones
- Comfortable with Pacific Time Zone shift (IST night hours)
- Data analysis skills to spot trends and act
- Strong written and verbal communication
- Experience with software or ability to learn new tools
🎁 Benefits
- Stock options
- Unlimited PTO
- Private health insurance
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