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crm data analysis salesforce saas📋 Description
- Build product adoption through proactive customer touchpoints
- Run webinars focused on feature adoption
- Create email campaigns targeting key customer segments
- Develop engaging video content for customers
- Launch new ideas to improve adoption and engagement
- Use data to identify trends for 1-on-1 engagement
🎯 Requirements
- 2+ years in B2B customer success or relationship mgmt
- Experience managing a large portfolio of customers
- Voice of the customer; cross-functional collaboration
- Strategic/creative thinking to achieve objectives
- Comfortable testing new engagement approaches
- Salesforce or similar CRM experience
🎁 Benefits
- Flexible hybrid policy with office near Farringdon
- Employee Share Ownership Plan (ESOP)
- Home setup stipend
- Pension matching program
- Private health and dental insurance
- Paid parental leave
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