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account management renewals onboarding notion ai📋 Description
- Own post-sale lifecycle: onboarding, AI adoption, value, and renewals.
- Develop success plans to help customers achieve objectives.
- Lead AI workshops to build and deploy workflows solving business problems.
- Develop Notion champions within named accounts.
- Conduct business reviews with senior stakeholders to communicate value.
- Partner with AEs on growth strategy within existing accounts.
🎯 Requirements
- 5+ years in Customer Success or Account Management.
- End-to-end customer journey from adoption to renewal.
- Strong discovery skills to uncover challenges and connect to tailored solutions.
- Comfortable with technical concepts; can build AI workflows.
- Articulate value to senior audiences.
- Work cross-functionally to solve customer problems creatively.
🎁 Benefits
- In-person company with Anchor Days: Mon, Tue, Thu.
- Notion is an equal opportunity employer.
- Diversity-focused culture.
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