Related skills
salesforce soar churn zero threat intelligence platform security applications📋 Description
- Teaches one or more technical classes
- Maintains training function in CS
- Manages multiple projects with minimal supervision
- Acts as technical point of contact for CS team
- Escalates issues to engineering and development
- Builds strong customer relationships and drives satisfaction
🎯 Requirements
- US citizenship required per 8 U.S.C 1324b(a)(2)(C)
- Experience as a CSM or similar customer-facing role
- Prior cybersecurity experience; threat intelligence preferred
- Excellent oral presentation and customer interaction skills
- Technical troubleshooting skills in at least one software application
- Proven track record in Technical Account Management or similar
🎁 Benefits
- Startup culture with exciting challenges
- Comprehensive benefits: time off, holidays, retirement plans, insurance
- Career development opportunities
- Competitive compensation packages
- We value diversity of people, culture, and ideas
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