Customer Success Manager - Provider

Added
5 minutes ago
Type
Full time
Salary
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Related skills

account management customer success strategic partnerships healthcare ehr

πŸ“‹ Description

  • Drive strategic partnerships; primary contact for assigned accounts.
  • Act as trusted advisor to drive adoption and business value.
  • Execute product utilization to deliver ROI and adoption.
  • Maintain customer engagement and support NPS scores.
  • Reduce churn and drive revenue expansion.
  • Travel approximately 25% to CA, NV, and HI.

🎯 Requirements

  • Prior healthcare sales/account management experience.
  • Exposure to health care organizations required.
  • Strong written and verbal communication skills.
  • Post-secondary education required.
  • Strong relationships, teamwork and collaboration capabilities.
  • Experience with EHR is a definite asset.

🎁 Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
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