Related skills
robotics logistics 3pl raas automation📋 Description
- Provide daily operational support for customers sites to ensure smooth system performance.
- Manage customer satisfaction during deployment and contribute to process improvements.
- Act as primary point of contact for escalated technical issues, ensuring timely resolution.
- Support key tasks, including warehouse mapping, maintenance, and upgrades.
- Facilitate change requests, communicating impacts on timelines and budgets to stakeholders.
- Prepare status reports with key metrics (Throughput, UPH, LPH).
🎯 Requirements
- Bachelor's Degree in Computer Science, Engineering, CIS or a related technical field.
- 3+ years' hands-on experience with 3PL, Warehouse, or logistics operations.
- Ability to communicate technical/complex information both verbally and in writing.
- Aptitude to multitask and respond to emergency situations effectively.
- Knowledge of and interest in diverse technical topics, including software, hardware, and robotics.
- Self-motivated and able to solve problems independently and in customer settings.
🎁 Benefits
- Locus Robotics is an equal opportunity employer.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!