Related skills
account management customer success asana cross-functional collaboration discovery📋 Description
- Manage a defined book of business across industries and stages.
- Drive customer outcomes via discovery and needs analysis.
- Consult on change management to help adoption of Asana.
- Lead design workshops to shape processes and improve usage.
- Surface best Asana resources tailored to customer needs.
- Deliver business reviews showing value and opportunities.
🎯 Requirements
- 3 years demonstrated success in an Account Management or Customer Success role.
- Fluent in German and English.
- Strong team player.
- Customer-centric with confident, concise communication.
- Self-motivated, curious, bias for action in ambiguous environments.
- Willing to learn and leverage AI tools.
🎁 Benefits
- Mental health, wellness and fitness benefits.
- Career coaching and support.
- Inclusive family building benefits.
- Long-term savings or retirement plans.
- In-office culinary options to cater to dietary preferences.
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