Customer Success Manager (PH)

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management fintech customer success salesforce sales

๐Ÿ“‹ Description

  • Partner with AEs/AMs to grow your book, drive renewals and expansions.
  • Collaborate with teams to speed onboarding and adoption of Esusu services.
  • Create custom success plans with client management to accelerate adoption.
  • Build relationships with property managers to identify needs and value.
  • Leverage product knowledge with client use cases to spot growth and feedback.
  • Monitor account health via reviews and planning.

๐ŸŽฏ Requirements

  • Strong communication with internal/external stakeholders.
  • Adaptability with analytical mindset and empathy.
  • Strategic thinking to translate objectives into actionable plans.
  • 2+ years in Customer Success, Account Management, or Sales.
  • Experience with Jira and Salesforce.
  • Comfort working independently and remotely.

๐ŸŽ Benefits

  • Remote-first work environment - EST core availability.
  • Competitive salary aligned with PH market through EOR.
  • Generous PTO: 12 vacation days, 12 sick days, 1 birthday leave, 5 work anniversary leave.
  • Premium Health Coverage โ€“ HMO via iCare.
  • Government-mandated benefits โ€“ SSS, PAGIBIG, PhilHealth, 13th Month Pay, night diff.
  • Work tools provided โ€“ Laptop and essential equipment.
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