Customer Success Manager - Onboarding

Added
less than a minute ago
Type
Full time
Salary
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Related skills

ai apis edi data ingestion ipaas

πŸ“‹ Description

  • Lead onboarding engagements over a ~9-month journey from kickoff to transition.
  • Build onboarding plans aligned with customer goals and timelines.
  • Partner with customers to design and build integrations, providing guidance.
  • Translate APIs, data flows, and automation into business outcomes.
  • Guide API lifecycle management, data ingestion, AI automation, and EDI.
  • Drive time-to-value with early, meaningful outcomes.

🎯 Requirements

  • Onboarding, customer success, or SaaS solutions experience.
  • Guide customers through complex onboarding engagements.
  • Communicate with both technical teams and executives clearly.
  • Familiar with APIs, integrations, data ingestion, automation.
  • AI-driven use cases or intelligent automation exposure a plus.
  • Bachelor's degree in Business/IS/CS or equivalent.

🎁 Benefits

  • Remote-first culture built on trust and collaboration.
  • High-growth, inclusive environment where innovation thrives.
  • Lightspeed learning opportunities to stay at the field's edge.
  • Competitive compensation and comprehensive benefits.
  • Three weeks vacation, wellness days, parental leave, and a tech stipend.
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