Customer Success Manager - North America

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm forecasting salesforce renewals gainsight

πŸ“‹ Description

  • Own a portfolio of enterprise customers as their strategic partner.
  • Drive retention and expansion by managing health, risk, and opportunities.
  • Lead structured conversations connecting Camunda to outcomes.
  • Use data to prioritize actions and forecast outcomes.
  • Project-manage cross-functional work to unblock customers.
  • Contribute to CS by sharing learnings and refining playbooks.

🎯 Requirements

  • 3+ years in CS, strategic account management, or B2B software.
  • Build trust with senior stakeholders and lead outcome-focused conversations.
  • Experience renewing and expanding revenue; forecasting and risk assessment.
  • Data-informed decision-making using adoption, health signals, and value metrics.
  • Strong written and verbal communication for remote work.
  • Willingness to use Camunda product and collaborate cross-functionally.

🎁 Benefits

  • Remote & Flexible: work from anywhere with setup and flexible time off.
  • In-person connections: annual kickoff events and team offsites.
  • Health & wellbeing: healthcare, mental health support, and wellbeing programs.
  • Financial security: retirement and pension plans.
  • Professional growth: learning allowances for courses and certifications.
  • Equity: Virtual Stock Option Plan (VSOP).
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’