Related skills
crm forecasting salesforce renewals gainsightπ Description
- Own a portfolio of enterprise customers as their strategic partner.
- Drive retention and expansion by managing health, risk, and opportunities.
- Lead structured conversations connecting Camunda to outcomes.
- Use data to prioritize actions and forecast outcomes.
- Project-manage cross-functional work to unblock customers.
- Contribute to CS by sharing learnings and refining playbooks.
π― Requirements
- 3+ years in CS, strategic account management, or B2B software.
- Build trust with senior stakeholders and lead outcome-focused conversations.
- Experience renewing and expanding revenue; forecasting and risk assessment.
- Data-informed decision-making using adoption, health signals, and value metrics.
- Strong written and verbal communication for remote work.
- Willingness to use Camunda product and collaborate cross-functionally.
π Benefits
- Remote & Flexible: work from anywhere with setup and flexible time off.
- In-person connections: annual kickoff events and team offsites.
- Health & wellbeing: healthcare, mental health support, and wellbeing programs.
- Financial security: retirement and pension plans.
- Professional growth: learning allowances for courses and certifications.
- Equity: Virtual Stock Option Plan (VSOP).
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